About Us

The Windsor Experience. The Right Choice.

Windsor Manor Rehabilitation Center of Concord is a skilled nursing facility which provides short-term, long-term and rehabilitation services and strives to help our residents increase their independence and reach their highest level of functionality.

Windsor Manor was founded on a fundamental guiding principle: Your loved one is somebody special who deserves the very best and who will be treated with the utmost respect and dignity.

What separates Windsor Manor from other facilities is our ability to provide person-centered care with a loving touch. This is accomplished by assembling an attentive and caring staff.

In an effort to make as many residents feel at home as possible, our nursing staff is fluent in several languages including: Spanish, Tagalog, Russian, Romanian, Hindi, Punjabi, Vietnamese, Mandarin, Greek, and English.

Orthopedic Rehabilitation Program

Windsor Manor is proud to announce our customized orthopedic rehabilitation program. We understand that those having elective orthopedic surgeries may have different needs than those with chronic care needs. Every effort is made to define a care plan that is specific to each individual need.

The rehab team at Windsor Manor have well qualified physical, occupational and speech therapists who work with some of the most complex post-surgical care needs and have helped countless severe stroke patients be restored to their highest level of function. We do this by providing personalized rehabilitation programs according to the protocols of the physician and/or surgeon. These services are offered 7 days a week. We look forward to caring for your or your loved ones needs and appreciate your trust in allowing us to care for you.

Quick Overview

  • AHCA 2014 Bronze – Commitment to Quality Award Recipient
  • We offer a spacious facility with natural lighting throughout
  • Our recently renovated facility is well kept, clean, and odor free.
  • Our rehab department includes: physical therapy, occupational therapy, speech therapy, pet therapy, Wii coordination therapy, music therapy, and art therapy.
  • We have long term employees which adds to the overall experience and knowledge of staff.
  • We have certified and dedicated wound care nurses.
  • We have an ambassador program to add an extra level of customer service satisfaction.
  • We want you to enjoy our family friendly atmosphere.
  • We have been providing quality care since 2005.

Our Team

  • Administrator – Mary Goldhoff
  • Medical Director – Pacita Aducayen, MD
  • Director of Business Development – Melissa Lozano
  • Director of Rehabilitation – Shannon Shafie
  • Director of Nursing – Kristianne Ong


“We were in another facility and we were overly pleased with Windsor Manor in comparison! The staff was helpful and attentive. We always found them in good spirits when we went there. They were easy to talk to. If I called with any concerns, they always got my answer just about right away or as soon as they could call me”.

– LW.


“The people were exceptionally nice. The food was exceptionally good. I liked the quality of people. I would tell people I was very pleased with it, and would go back again if I had the chance.”

– AG.


“My husband had been in two other facilities. Windsor is far superior to the other two. Its cleaner and better staffed. I appreciate all those that have attended to my husband so far. Even the housekeeping lady that comes in the room is friendly and efficient.”

– SL.


My sister was admitted to this facility. Their wound nurse Rosario E. did an amazing job in taking care of her wounds. Their care is very personalized. I felt confident that they would take good care of my sister.

– Kris B.


My sister was admitted to this facility. Their wound nurse did an amazing job in taking care of her wounds. Their care is very personalized. I felt confident that they would take good care of my sister.

– Kris B.



Written in their own Expressions.
I want to thank you for all your help these past four months. You were all so wonderful, each and every one of you in your tireless efforts to make my lengthy stay comfortable. You succeeded on every level, and I just can’t thank you enough. So, keep doing what you do. You do it so well, and all of us patients at Windsor Manor are lucky to have you! Thanks again!
Wife of ResidentWife of Resident
You have an incredible employee here! Our room is cleaned- over and over – but that’s not all, today she educated, in no uncertain terms, a caregiver who failed to wash out a urinal. She “clarified” the CNA’s responsibility, emphasizing that the patients well being is the “most important thing”. We respect and appreciate TuTu who puts the patient first and who does her job with care and with a beautiful demeanor.
Jamie P.Jamie P.
I never would have thought that I would recommend a Rehab Hospital but, the care I received from the caregivers, the RN’s, and the people at the gym (who are so helpful), and your awesome cook, was excellent. I had Flo as my roomie and this was an added blessing. The atmosphere was like a family. I don’t know how this was done, but I really felt it. I want everyone to know how much I appreciate all the work they do everyday because it shows. Congratulations for getting me on my feet and feeling great! Your staff also gave me encouraging bear hugs. Thank you!
Bev L.Bev L.
I just wanted to say thank you for all your kindness, understanding, and caring you have shown me since I arrived. God’s blessing be with you daily. I had never been taken care of by such gentlemen in my life until I met all you handsome guys. So now you have made me add you to my list of son’s, I hope you don’t mind. God Bless you all! You will always be in my heart!
Wife of ResidentWife of Resident
Today the dynamic duo from occupational and physical therapy, lifted my husband get into his wheelchair so he could enjoy the beautiful day outside. He lifted weights and had physical therapy while listening to the wind blowing through the trees and birds singing. They left us and said they would return so we could continue visiting outdoors. When they helped later, to put my husband back in bed, they helped change his sheets and arranged him carefully…a job they didn’t have to do, but graciously did. We appreciate the David and Janet.
I wanted to thank all of you who helped in my recovery. I still have a long way to go, but I’m back at home safely and have hooked up with my outpatient PT and OT. It’s been really weird not waking up to April’s voice or to Kat persuing the headlines. In short, mornings just aren’t nearly as much as they were when I was at Windsor Manor during those interminable months! You guys (too many to list) all made my stay there comfortable and, dare I say, fun! Someday I’ll have to come strolling in to say hello and show the result of our hard work!Thanks again!
Gayle Z. ResidentGayle Z. Resident
I am most grateful to Mavlyuda for her rock-solid, honest, and positive manners. I looked forward to her coming in to work every evening. When your in a healthcare facility you have a sense of helplessness, but she did a lot to relieve that fear. I cannot thank her enough for her kindness.